A Unified Lifecycle.
A Single Source of Truth.
Healthcare leaders are forced to manage a patchwork of disconnected vendors, one for the front office, one for clinical monitoring, and another for billing. nCare dissolves these boundaries. We have built a single, continuous ecosystem that follows the data from the first referral fax to the final payment posting. By infusing Vision AI, Conversational AI, and Custom Rules Engines into every step, we ensure your practice operates as one high-performance organism.
Mastering the Front Door.
The Challenge
Most revenue is lost before the patient even walks in. Manual referral entry, missed eligibility checks, and pending authorizations create a bottleneck that slows down care and guarantees back-end denials.
Our Offering
We centralize the entire “Patient Access” workflow to ensure every appointment is clinically relevant and financially cleared.
Referral Management
Our Vision AI monitors incoming faxes and digital referrals. It “reads” the documents, extracts the data, and automatically populates the patient chart in your EHR. This eliminates manual data entry and ensures no referral is ever lost in a stack of paper.
Eligibility & Benefits Verification
We don’t rely on spot checks. Our system automatically verifies insurance coverage for every patient on the schedule. If there is a coverage issue, our team is alerted days in advance to resolve it with the patient.
Prior Authorization
We take the “authorization headache” off your staff. Our Rules Engines identify which procedures require auths and our automated workflows handle the submission and follow-up, ensuring you never perform a non-reimbursable service.
Intelligent Scheduling
To keep your providers’ productivity high, our Conversational AI handles the patient outreach. It manages appointment booking, rescheduling, and automated reminders via voice and text, ensuring your schedule stays full and no-shows are minimized.
Beyond the Exam Room.
The Challenge
Managing chronic populations is labor-intensive. Most practices lack the staff to monitor patients between visits, leading to missed clinical signals and untapped reimbursement opportunities.
Our Offering
We extend your clinical reach by combining expert care teams with automated patient engagement, allowing you to manage complex populations at scale.
Continuous Patient Engagement
Our Conversational AI acts as a 24/7 link between your practice and your patients. It performs autonomous wellness checks, medication adherence follow-ups, and post-discharge surveys, flagging only the high-risk responses for human clinical intervention.
Chronic & Principal Care Management (CCM/PCM)
We provide a turnkey delivery model for CCM and PCM. Our technology tracks every minute of clinical interaction, ensuring full compliance with CMS requirements while providing patients with the continuous support they need for complex conditions.
Remote Patient Monitoring (RPM)
We integrate directly with patient devices to monitor vitals in real-time. This data flows into our clinical dashboard, allowing our teams to proactively manage your most vulnerable patients and prevent acute episodes.
Specialty-Specific Workflows
Every specialty has unique needs. We build customized clinical modules and “rules” based on your specific practice, whether it’s surgical prep, oncology follow-ups, or pediatric wellness tracking.
Closing the Loop.
The Challenge
Traditional RCM is reactive. Most billers spend their time “chasing” claims after they’ve been denied, leading to high Days in AR and unpredictable cash flow.
Our Offering
nCare moves the revenue cycle from reactive to predictive. By automating the most manual aspects of the back office, we ensure you get paid faster and with less effort.
Automated Payment Posting
This is where our Vision AI shines. The system reads paper EOBs, electronic remits, and checks with high precision. It automatically reconciles payments and posts them to the patient account, eliminating the primary source of manual accounting errors.
ClaimCatalyst Workflow
All claims are managed through our central “Command Center.” Our Rules Engines audit every claim against payer-specific requirements before submission, drastically reducing the likelihood of a front-end rejection.
Autonomous Claim Status
We don’t wait for a paper denial. Our automated agents maintain a digital pulse on every submitted claim, checking status directly with payers and clearinghouses to ensure the claim is moving through the adjudication process.
Denial & Appeal Management
If a claim is stalled or denied, our system automatically categorizes the reason and triggers the appropriate appeal workflow. We manage the entire lifecycle of the claim until the final dollar is captured.
The Technology Infused in Every Step.
You won’t see these as separate software tools because they are baked into the nCare service. They are the “invisible employees” that make our delivery teams faster and more accurate than a traditional MSO.
Vision AI
The “Eyes” of the system.
It processes faxes, EOBs, and IDs, turning unstructured paper into digital data.
Conversational AI
The “Voice” of the system.
It talks and texts with patients naturally, handling the high-volume communication that usually burns out front-office staff.
Rules Engines
The “Brain” of the system.
We have codified thousands of payer rules, clinical protocols, and operational triggers into our platform to ensure that every task is performed correctly the first time.
Move beyond fragmented systems.
Let’s discuss how nCare can unify your practice from referral to revenue.